Delivery and returns

 

UK DELIVERY
Free UK delivery on orders of and over £40

£0.01 - £10.99: £1.50
£11.00 - £39.99: £3.00

UK delivery is by Royal Mail 2nd class standard and usually takes 2-3 working days from the date of dispatch. Unfortunately I am unable to guarantee delivery dates.

Items are usually dispatched within 3 working days unless otherwise stated. 

INTERNATIONAL DELIVERY
Non-UK delivery costs are determined by the weight of your order and country of delivery and will be calculated at checkout. Due to an increase in items being reported lost or delayed in transit, all international items are now sent by signed (and tracked where this is available) delivery. 

Customers are responsible for paying any customs or import duties that may apply. I am not responsible for any delays due to customs.

Delivery times vary by country and I am unable to guarantee delivery dates. The following are given as a guidelines (from the date of dispatch), but please allow up to 28 working days after dispatch for international delivery. 

Europe: 3-5 working days
Rest of the World: 5-7 working days

CANCELLATIONS AND RETURNS
If you wish to cancel an order, please contact me as soon as possible and within 24 hours of placing your order.

Digital items/PDF downloads will be available to download immediately after full payment is received. Due to the nature of these items please note that they are not usually refundable or exchangeable. By purchasing PDF downloads from this website you agree to waive your right to cancel.

To return any other items, please contact me within 14 days of receiving the item to arrange return. Items must be returned within 30 days of the date you received the item. Postage will only be refunded on items that are damaged or faulty. 

All items must be returned unused and in their original condition.